Fees & Refunds
How Fees Work
Quoted per Program
Tuition depends on the program, class hours and your child's level. Book a free trial class and placement test, and a program advisor will explain the full costs.
Fully Itemized Receipts
As required by law, payment receipts list the school's name, address, registration number, course period, fee items, the amount of each item, and the refund policy.
Materials Fees Fully Refundable
Materials and service fees are refunded in full upon withdrawal; if items have already been purchased on your behalf, those items will be given to you instead.
Mid-Course Withdrawal Refunds
| When the refund request is made | Refund of agreed fees for the current term |
|---|---|
| Submitted 30 or more days before the start date | Full refund |
| Submitted within 30 days before the start date | Refund of 90% If the amount retained still exceeds NT$1,000, the excess is also refunded |
| Submitted before the 3rd day (session) of class | Refund of 70% If the amount retained still exceeds NT$7,000, the excess is also refunded |
| After the 3rd day (session) of class, before 1/3 of the term or total course hours has passed | Refund of 50% |
| After 1/3 of the term or total course hours has passed | Refund may be declined |
- Materials & service fees (e.g., textbook fees) are refunded in full; items already purchased on your behalf will be given to you.
- For students who join after the course has started, the actual first day of class counts as the start date, and the remaining period of the course counts as the total course hours.
- The total refund amount may not be reduced by registration fees, reservation deposits or any other charges.
- Refund requests may be made by the student or their legal guardian; the school may ask you to return the receipt when processing the refund.
Refunds for Class Cancellations
Classes Canceled or Suspended by the School
A full refund is issued within 7 days of the original start date, or fees paid are refunded in proportion to the class days not held.
Suspension Due to Natural Disasters or Force Majeure
Fees are refunded in proportion to the remaining course hours within 10 days, starting the day after the event, unless you agree to make-up classes or another arrangement.
FAQ
Fees vary by program, depending on class hours, class type and materials. We recommend booking a free trial class and placement test first; a program advisor will suggest a suitable class for your child’s level and explain the full costs.
Please contact the branch where you enrolled, and we’ll help you through the process according to the policies above. Please bring your payment receipt.
Your child’s actual first day of class counts as the start date, and the remaining period of the course counts as the total course hours. The refund is then calculated using the percentages in the table above.
No. By law, the total refund amount may not be reduced by registration fees, reservation deposits or any other charges.
Legal basis: Articles 14–16 of the Kaohsiung City Ordinance on the Management of Short-Term Supplementary Schools (amended August 20, 2020). Actual rights and obligations are governed by the latest provisions published by the competent authority and the contract signed by both parties.